Refund Policy

Thank you for visiting Red Cox Kratom. We want you to feel comfortable about transacting business with us. We endure the strictest policies for all of our products to ensure total customer satisfaction in every way. We take pride in providing as much information as possible prior to your purchase, in order to avoid the hassle of the refund process. Please be sure that your order is correct prior to placing it, and if you have questions we will be glad to answer them 24/7 via email or phone.

Under the rare circumstance of a refund, we will offer refunds for transactions processed on our Website under strict conditions. If the product is unopened and untampered with, please contact us within 24 hours of receiving your order. We will be happy to exchange your product or issue a full refund once Red Cox Kratom has received the returned package.

Red Cox Kratom is not liable for shipping charges in the circumstance of a refund. All shipping charges will be deducted from the total cost of the refund. Thank you for reviewing our refund policy, and please contact us prior to your orders if you have any questions or concerns. Thank you!